• Application Deadline:
• Position: Telesales Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 0 - 5 years



• Location Lagos




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Responsibilities 

• Make outgoing calls to customers to advise them of products and services that may be of interest to them.


• Take customer information and update it in the database as required.


• Put through relevant sales and contracts for sales of goods or services.


• Explain products and service features to clients.


• Pass on leads to the outbound sales team if applicable.


• Upsell and cross-sell other products that may be useful for clients.


• Understand the customers' needs and tailor the service to their needs.


• Be patient with a polite and customer-focused telephone manner.


• Update customer information such as change of address and phone number when requested to do so.


• Follow-up calls with emails if required.

Requirements

• Candidates should possess an NCE / OND qualification with 0 - 5 years experience.