Job Description
- Application Deadline:
- Position: Human Resources/ Operations Manager
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 3 years
- Location Lagos
- Job Field Human Resources / HR 
- Salary Range ₦100,000 - ₦150,000/month
We are looking for a dynamic and results-driven Human Resources/Operations Manager to oversee and enhance our HR practices and operational efficiency. The ideal candidate will manage recruitment, employee relations, and compliance while ensuring smooth day-to-day business operations. This role is pivotal in fostering a productive work environment and ensuring that the company operates efficiently and effectively.
Key Responsibilities
Human Resources (HR):
Recruitment & Onboarding:
- Develop and manage recruitment strategies to attract top talent.
- Conduct interviews, background checks, and onboarding for new hires.
Employee Relations:
- Act as the main point of contact for employee concerns and conflict resolution.
- Foster a positive and inclusive workplace culture.
HR Policies & Compliance:
- Develop, implement, and enforce HR policies in compliance with labor laws and regulations.
- Maintain employee records and ensure confidentiality.
Performance Management:
- Oversee employee evaluations, promotions, and professional development programs.
- Provide guidance on training needs and career progression.
Operations Management:
Operational Efficiency:
- Optimize daily operations to meet company objectives and customer satisfaction.
- Coordinate between departments to streamline processes and workflows.
Resource Allocation:
- Oversee scheduling and ensure appropriate staffing levels for all shifts.
- Manage equipment and supply inventories to meet operational demands.
Budgeting & Cost Control:
- Assist in budgeting and monitor operational expenses to maintain cost-efficiency.
- Identify areas for cost savings without compromising quality or service.
Compliance & Safety:
- Ensure company adherence to workplace safety protocols and industry standards.
- Organize safety training sessions and manage incident reporting.
Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Proven experience in HR management and operational roles (3+ years preferred).
- Strong knowledge of labor laws and HR best practices.
- Excellent organizational and leadership skills.
- Proficiency in HR software and operational tools (e.g., scheduling, inventory management).
- Strong interpersonal and communication skills, both written and verbal.
Preferred Skills:
- Experience in the service or cleaning industry is a plus.
- Project management skills and experience in change management.
- Analytical mindset with the ability to use data for decision-making.
Work Environment:
This position requires flexibility, multitasking, and attention to detail in a fast-paced environment. You will work closely with both management and staff to ensure smooth operations and foster a productive workplace.