• Application Deadline: Thu, 23 Jan 2025 00:00:00 GMT
• Position: Customer Representative



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• City Lekki




• Job Field Customer Care 
  
  

Job Description

• Responsible for providing exceptional service to our customers, addressing inquiries and concerns, and ensuring customer satisfaction through effective communication and problem-solving.

Responsibilities

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.


• Responding promptly to customer inquiries.


• Communicating with customers through various channels.


• Acknowledging and resolving customer complaints.


• Keeping records of customer interactions, transactions, comments, and complaints.


• Communicating and coordinating with colleagues as necessary.


• Providing feedback on the efficiency of the customer service process.


• Ensure customer satisfaction and provide professional customer support.

Requirements

• Must reside with Lagos Island (Lekki Ikate and environ)


• Female preferrable


• Avaiable to work Mondays - Saturdays


• Must have HR background