Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
11317
Job Views
123

Job Description



Location: Ikeja, Lagos

Reports to: Director

Department: Operations

Direct Reports: Operations and Logistics teams

Client: Technology


Summary



  • The Business Operations Executive is responsible for ensuring that all processes in the organization run smoothly on a daily basis.

  • The Business Executive is tasked with driving operations in such a way that maximizes processes and procedures while meeting customer expectations in terms of cost- effectiveness.


Daily Responsibilities:



  • Support the day-to-day logistical operations at the firm

  • Drive customer service operations and find ways to ensure customer retention

  • Ensure compliance with local and international laws

  • Support the implementation of technology solutions throughout the organization

  • Monitor daily staff operational efficiency

  • Aid contracts and relations with customers, vendors, partners and other stakeholders.


Weekly Responsibilities:



  • Represent the firm at business meetings

  • Help evaluate risk and lead quality assurance efforts

  • Assist to oversee expenses and budgeting to help the organization optimize costs and benefits

  • Conduct on-boarding and training for staff

  • Develop training and resource materials for the organization.


Monthly Responsibilities:



  • Contribute to the design of the operations strategy of the firm

  • Aid operations improvements in the organization

  • Meet up to monthly new business account targets.


Requirements



  • Bachelor’s Degree in any Social Science / Management field

  • 1-2 years experience in a similar role

  • Knowledge of organizational effectiveness and operations management

  • Excellent communication skills

  • Leadership ability

  • Outstanding organizational skills

  • Active listening skills.


Salary

N80,000 Monthly.


 


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