Job Description
Location: Ikeja, Lagos
Reports to: Director
Department: Operations
Direct Reports: Operations and Logistics teams
Client: Technology
Summary
- The Business Operations Executive is responsible for ensuring that all processes in the organization run smoothly on a daily basis.
- The Business Executive is tasked with driving operations in such a way that maximizes processes and procedures while meeting customer expectations in terms of cost- effectiveness.
Daily Responsibilities:
- Support the day-to-day logistical operations at the firm
- Drive customer service operations and find ways to ensure customer retention
- Ensure compliance with local and international laws
- Support the implementation of technology solutions throughout the organization
- Monitor daily staff operational efficiency
- Aid contracts and relations with customers, vendors, partners and other stakeholders.
Weekly Responsibilities:
- Represent the firm at business meetings
- Help evaluate risk and lead quality assurance efforts
- Assist to oversee expenses and budgeting to help the organization optimize costs and benefits
- Conduct on-boarding and training for staff
- Develop training and resource materials for the organization.
Monthly Responsibilities:
- Contribute to the design of the operations strategy of the firm
- Aid operations improvements in the organization
- Meet up to monthly new business account targets.
Requirements
- Bachelor’s Degree in any Social Science / Management field
- 1-2 years experience in a similar role
- Knowledge of organizational effectiveness and operations management
- Excellent communication skills
- Leadership ability
- Outstanding organizational skills
- Active listening skills.
Salary
N80,000 Monthly.