Job Description
Job Summary
- The Head of Sales is responsible for driving revenue growth and expanding market share across the corporate, affiliate, and subagency segments for both online and offline channels.
- The ideal candidate will have extensive experience in the travel industry, exceptional relationship-building skills, and a proven track record of achieving and surpassing sales targets.
Specific Responsibilities
Sales Strategy and Leadership:
- Develop and execute a comprehensive sales strategy to achieve business objectives and drive revenue growth across corporate, affiliate, and subagency segments.
- Identify and penetrate new markets, partnerships, and opportunities to expand the agency’s footprint.
- Set and monitor key performance indicators (KPIs) and metrics to measure team success and ensure alignment with organizational goals.
- Lead, mentor, and develop the sales team to deliver exceptional performance.
Corporate Sales Management:
- Build and maintain relationships with key corporate clients to understand their travel needs and offer tailored solutions.
- Develop and negotiate contracts with corporate clients to secure long-term partnerships.
- Collaborate with the operations and customer support teams to ensure seamless service delivery for corporate clients.
Affiliate and Subagency Sales Management:
- Drive growth in the affiliate and subagency channels by building a robust partner network.
- Create incentive structures, training programs, and marketing support to enable affiliates and subagents meet sales targets.
- Regularly engage with affiliate and subagency partners to address challenges, optimize performance, and strengthen relationships.
Online and Offline Channel Synergy:
- Ensure the integration of sales strategies across online and offline platforms to maximize customer reach and revenue.
- Oversee the implementation of digital tools and technologies to streamline sales operations and improve customer engagement.
- Leverage analytics and insights from online channels to inform offline strategies, and vice versa.
Stakeholder Engagement and Collaboration:
- Collaborate with marketing, product, and operations teams to develop competitive offerings and campaigns.
- Represent the agency at industry events, trade shows, and networking opportunities to build brand awareness and establish partnerships.
- Provide regular updates to senior leadership on sales performance, market trends, and growth opportunities.
Reporting and Analysis:
- Prepare detailed sales forecasts, budgets, and reports to support strategic decision-making.
- Analyze sales data and market trends to identify opportunities for improvement and innovation.
- Conduct regular reviews of sales team performance and implement corrective actions as needed.
Requirements
- Bachelor’s degree in Business Administration, Marketing, Sales, or a related field. A master’s degree or MBA is an advantage.
- 8+ years of sales experience, with at least 4–6years in a leadership role within the travel, tour or hospitality industry.
- In-depth understanding of the travel industry, including OTA dynamics, corporate travel needs, and subagency operations.
- Proven success in managing corporate, affiliate, and subagency sales channels within. the travel or hospitality industry
- Proficiency in CRM systems, sales tools, and data analytics platforms.
- Strong knowledge of online and offline sales techniques and best practices.
- Demonstrated ability to lead, inspire, and manage diverse sales teams.
- Excellent verbal and written communication skills for stakeholder engagement and negotiation.
- Ability to interpret market data, identify trends, and create actionable strategies.
- Comfortable working in a fast-paced, dynamic environment with changing priorities.
- Results-oriented mindset with a focus on exceeding targets.
- Strong relationship-building and interpersonal skills.
- Strategic thinker with the ability to execute tactical plans.
- Innovative approach to solving challenges and seizing opportunities.
- Customer-first mentality to ensure client satisfaction and loyalty.
Compensation and Benefits: Attractive
Kindly note that only qualified applicants will be contacted.