Job Description
Job Description
- The MEAL/CFM Assistant plays a pivotal role in overseeing and executing monitoring, evaluation, and Complaint and Feedback mechanism activities for the project.
- Directly Reporting to the MEAL Manager with Indirect Report to the Program Manager, the MEAL/CFM Assistant is responsible for implementing and managing MEAL strategies and contributing to the development and operationalization of the project's MEAL system.
- This role requires a comprehensive understanding of MEAL concepts, qualitative and quantitative techniques, data analysis, reporting, and training.
Responsibilities
- Developing and Operationalizing the Project MEAL System:
- Interpret Results Framework, MEAL Framework, and Indicator Performance Tracking Table (IPTT).
- Contribute to project design by determining activities, processes, outputs, outcomes, and impact.
- Collaborate with the MEAL Manager to identify and detail key monitoring and evaluation activities.
- Work with the MEAL Manager to develop appropriate reporting and planning tools that enhance program efficiency/effectiveness.
- Lead the training of field staff on data gathering and compilation techniques.
Research Skills:
- Develop terms of reference for research/assessment initiatives using appropriate sampling techniques.
- Supervise and use qualitative tools like interviews and focus groups.
- Guide discussions with structured outlines for effective qualitative data collection.
- Ensure enhanced data quality throughout information gathering and processing, including quantitative data collection oversight and survey testing and training.
Data Management, Analysis, and Reporting:
- Proficiently manage electronic and manual data entry processes as well as the organization of data in Microsoft Excel.
- Manage project participants’ data ensuring compliance with all ethical standards and data protection policies.
- Conduct thorough quantitative analysis using intermediate to advanced Excel skills, including central tendency and measures of spread.
- Skillfully create narrative reports, utilize tables and graphs to create visually impressive dashboards, and provide data-driven insights to MACI management and stakeholders.
- Prepare and provide timely reports that meet donor’s information requirements.
Data Quality Assessment
- Implement robust data quality assessment protocols for all data collection activities.
- Regularly monitor and verify data accuracy, consistency, and completeness.
- Collaborate with field staff to address data discrepancies and inconsistencies promptly.
- Develop and maintain data quality assurance plans to uphold high standards across projects.
- Provide recommendations and actions for improving data quality based on assessment findings.
Accountability:
- Utilize participatory approaches to identify beneficiary-preferred feedback mechanisms, ensuring inclusivity and accessibility.
- Design and implement robust Complaints and Feedback Systems to engage beneficiaries and stakeholders in providing input and addressing concerns.
- Establish channels for both downward and upward accountability, fostering transparency and responsiveness.
- Analyze and synthesize feedback collected from participants to inform strategic decision-making and program enhancements.
- Continuously assess and improve the effectiveness of the Complaints and Feedback Systems to enhance accountability and beneficiary satisfaction.
Learning:
- Plan, organize, and facilitate key program learning events to capture insights and promote continuous improvement.
- Ensure effective documentation of lessons learned and best practices from project activities.
- Collaborate with stakeholders to disseminate program learning outcomes and recommendations.
- Track and analyze the Issues Log register, addressing challenges and recommending solutions.
- Monitor and update the Risk Register, proactively identifying potential risks and assisting in mitigation strategies.
- Any other activities assigned by the Line manager.
Requirements
- HND/BSC/BA/B.TEC/LLB/ or any equivalent Qualification from a recognized Institution
- 2 (Years) years Progressively responsible experience in the Humanitarian sector
- Languages: English and Hausa languages. Knowledge of the local dialect is desirable
- Core Values: Transparency, Accountability, Neutrality, Reliability