Job Description
Job Summary
- The Administrative Manager is the first point of contact for all staff on facilities, fleet and administrative matters.
- The Administrative Manager is responsible for creating an engaging office environment and positive interactions with all staff.
- He/she works actively, internally and externally with the out-source vendors to ensure that the organization’s facilities and fleet are well managed, issues resolved timely with zero escalations.
- Ultimately, the Administrative Manager is responsible for assuring that the organization has the administrative support necessary to conduct its business and fulfill its mission.
Responsibilities
Facilities Management:
- Oversee facilities services, maintenance activities and tradespersons (e.g. electricians, vendors etc.)
- Planning and coordinating all installations and refurbishments
- Managing the upkeep of equipment and supplies to meet health and safety standards
- Inspecting buildings’ structures to determine the need for repairs or renovations
- Allocate office space according to needs
- Organize and supervise other office activities (recycling, renovations, event planning etc.)
- Manage staff accommodations and guest houses.
- Ensure maintenance of the private residence of staff
- Ensure all repairs, supplies etc. are done within the schedule
- Ensure zero escalation of issues.
Fleet Management:
- Schedule maintenance and repairs on vehicles.
- Maintain departmental compliance with company policies and procedures.
- Schedule, route, maintain, and track transport vehicles.
- Develop a strategy for decreasing vehicle cost
- Encourage drivers to create the most efficient routes
- Create reports of driver's effectiveness
- Follow all vehicle regulations and laws
- Ensure timely vehicle allocation to applicable staff
- Ensure staff issues regarding official vehicles and drivers are addressed and resolved within SLA.
Compliance & Controllership:
- Ensure compliance with all internal and local legislative requirements.
- Drive compliance within processes and ensure process controls are in place as appropriate.
General Administration:
- Supervising day-to-day operations of the administrative department.
- Plan and coordinate administrative procedures and systems and devise ways to streamline processes.
- Ensuring the office is stocked with necessary supplies and all equipment is working and properly maintained.
- Working with the accounting and management team to set budgets, monitor spending, and process payroll and other expenses.
- Ensure the smooth and adequate flow of information within the company to facilitate other business operations.
- Manage schedules and deadlines.
- Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints. • Monitor costs and expenses to assist in budget preparation.
- Keep abreast with all organizational changes and business developments.
Relationship Management:
- Ensure that customer requirements are delivered within the agreed SLAs and timelines.
- Manage the relationship between Jotna and 3rd party suppliers/vendors to ensure excellent service delivery to all customers.
- Maintain knowledge of the operating environment and liaise with key stakeholders to keep abreast of business activities/needs in an effort to identify opportunities to support business needs.
- Develop strong working relationships with the Facility/Fleet Management community, ensuring effective communication and early identification of requirements and service issues, including follow-up on complaints.
- Measure customer satisfaction, and develop an action plan to mitigate any operational risks or to resolve escalated issues.
Requirements
- Graduate degree & Professional. Procurement course/certification. MBA/M.Sc
- 8 years At least 5 years in a similar role Manufacturing/FMCG/Food & Beverage or Facilities Management experience, preferred FMCG/Manufacturing.
- Should have managed company Facilities & Fleet.
- SAP Knowledge is a MUST