Cashier / Customer Service Officer at Ascentech Services Limited

Job Overview

Location
Lagos, Sokoto
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
113727
Job Views
94

Job Description






Job Summary




  • We are seeking a detail-oriented and customer-focused Cashier/Customer Service Officer to join our team.

  • The successful candidate will handle financial transactions, maintain accurate records, and ensure an exceptional customer experience.

  • The role requires strong communication skills, proficiency in cash handling, and the ability to resolve customer inquiries effectively.



Job Responsibilities




  • Welcome customers warmly and address their inquiries.

  • Assist customers in locating items and provide advice or product recommendations.

  • Resolve customer complaints and provide relevant information to ensure satisfaction.

  • Operate scanners, cash registers, and related electronic systems.

  • Process sales transactions efficiently, including cash, credit, and debit payments.

  • Issue accurate receipts to customers and ensure proper recording in the organization's database.

  • Reconcile the cash register and generate reports for credit and debit sales.

  • Maintain a clean and organized workspace.

  • Report any discrepancies detected in transactions and escalate issues with equipment.

  • Ensure proper documentation of refunds and exchanges in line with company policies.

  • Accurately capture all patient or customer information during registration.



Job Requirements




  • Bachelor's Degree in Accounting, Finance, or a related field.

  • Minimum of 2 years of relevant work experience.

  • Strong numerical and cash handling skills.

  • Proficiency in operating POS systems, cash registers, and other related electronics.

  • Excellent communication and interpersonal skills.

  • Ability to work in a fast-paced environment while maintaining attention to detail.

  • Problem-solving skills and a customer-first mindset.



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