• Application Deadline:
• Position: Head of Technical



• Job Type Full Time



• Qualification BA/BSc/HND , MBA/MSc/MA



• Experience 10 years



• Location Lagos




• Job Field ICT / Computer 
  
  

Job Summary

• The Head of Technical is responsible for leading the technical department, overseeing IT infrastructure, systems development, network connectivity, and the overall technical strategy of the organization.


• This role involves ensuring the smooth operation of technical services, delivering innovative solutions, and driving the implementation of IT projects that align with the company’s goals.

Key Responsibilities

Technical Leadership:

• Define and implement the organization’s technical vision and roadmap in alignment with business objectives.


• Lead the planning, development and deployment of IT infrastructure, systems, Network Connectivity and solutions.


• Stay updated on emerging technologies and trends to drive innovation and competitiveness.

IT Infrastructure and Network Management:

• Oversee the maintenance and optimization of IT infrastructure and network connectivity.


• Ensure high availability, security, and performance of technical systems and services.


• Manage disaster recovery planning and business continuity strategies.

Database Management:

• Install, configure, and maintain database management systems (DBMS), including backups and recovery plans.


• Monitor database performance and ensure system availability and reliability.

Performance Optimization:

• Optimize database performance through tuning queries, indexing, and adjusting database configurations.


• Conduct regular performance testing and apply necessary enhancements.

Project Management:

• Lead the execution of technical projects, ensuring they are delivered on time, and within scope and budget.


• Collaborate with stakeholders to define project requirements and deliverables.


• Monitor and report on project progress, resolving any issues that arise.

Team Management and Development:

• Supervise, mentor and develop a team of IT professionals and engineers.


• Establish clear performance goals and provide regular feedback and coaching.


• Foster a culture of innovation, collaboration and continuous improvement within the team.

Technical Support to Sales:

• Collaborate with the sales team to understand customer needs and propose appropriate technical solutions.


• Assist in the preparation of bids, proposals, and presentations by providing technical input.

Solution Design:

• Develop customized solutions based on customer requirements and organizational offerings.


• Design architecture and workflows to demonstrate how the solution will address customer pain points.

Job Qualifications

• Bachelor’s degree in computer science, Information Technology, Engineering, or a related field (master’s degree preferred).


• Minimum of 10 years of progressive experience in IT/Technical roles, with at least 5 years in a leadership capacity.


• Proven experience in managing IT infrastructure, systems development, Presales, Database Administration and network operations.


• Certifications in relevant areas such as PMP, ITIL, CCNP, or CISSP are an advantage.

Key Skills and Competencies:

• Strategic Thinking and Technical Expertise


• Strong Leadership and Team Management Skills


• Excellent Problem-Solving and Decision-Making Abilities


• Advanced Knowledge of IT Infrastructure, Systems Development and Network Management


• Project Management Presales Expertise.


• Strong Communication and Interpersonal Skills.


• Familiarity with Industry Standards and Compliance Requirements (e.g., ISO, ITIL).

Success Indicators:

• Achievement of IT infrastructure reliability and performance targets.


• Timely and successful delivery of technical projects.


• High levels of customer and employee satisfaction.


• Compliance with all relevant regulations and standards.