Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 day ago

Additional Details

Job ID
113846
Job Views
24

Job Description






Job Description




  • The HR Manager will assist with various HR functions, including recruitment, onboarding, employee relations, performance management, and HR administration.



Responsibilities




  • Develop job descriptions and post job vacancies.

  • Screen, interview, and hire qualified candidates for salon positions (stylists, braiders, nail techs, lash techs, etc.).

  • Coordinate onboarding processes, including orientation and training for new staff.

  • Ensure all employees understand the salon’s policies and standards.

  • Oversee staff schedules and ensure adequate coverage for all shifts.

  • Monitor employee attendance and maintain leave records.

  • Address staff concerns and mediate conflicts professionally.

  • Conduct regular performance reviews and provide feedback to employees.

  • Identify staff training needs and arrange for professional development programs/session

  • Ensure staff adheres to salon protocols, cleanliness, and safety standards.

  • Promote a culture of professionalism and continuous improvement.

  • Enforce workplace policies (e.g., dress code, hygiene standards, customer service guidelines).

  • Ensure compliance with labor laws and salon industry regulations in Nigeria.

  • Handle employee contracts, NDAs, and other HR documentation.

  • Work with the accountant to manage payroll, ensuring accurate and timely payments.

  • Oversee staff benefits, including bonuses, commissions, and other perks.

  • Address payroll-related concerns or disputes.

  • Foster a positive work environment and boost team morale.

  • Plan team-building activities and staff appreciation initiatives.

  • Reduce employee turnover by addressing staff needs and concerns.

  • Act as the point of contact for resolving staff or management disputes.

  • Investigate and handle disciplinary issues fairly and professionally.

  • Maintain updated employee records (e.g., contracts, evaluations, and certifications).

  • Generate monthly HR reports to monitor performance, attendance, and other metrics.

  • Track KPIs related to recruitment, retention, and employee satisfaction.

  • Ensure all employees deliver excellent customer service aligned with your salon’s luxury positioning.

  • Provide feedback to staff to improve client interactions and salon experiences.

  • Align HR strategies with the salon's overall business goals.

  • Provide insights to improve team efficiency, reduce costs, and enhance service delivery.



Person Specification




  • Bachelor's Degree in Human Resources, Business Administration, or related field preferred.

  • 2+ years of experience in team management, preferably in a beauty, spa, or service industry.

  • Knowledge of HR laws, regulations, and best practices.

  • Strong organizational and time management skills.

  • Excellent communication and interpersonal skills.

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

  • Ability to maintain confidentiality and handle sensitive information with discretion.

  • Clean, punctual, and well-dressed.

  • Ability to work under pressure and maintain a calm demeanor.

  • An understanding of the beauty and wellness industry’suniquedemands.



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