Account Manager (Lagos) at RedCloud Technology

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 months ago

Additional Details

Job ID
113912
Job Views
35

Job Description






Main Responsibilities




  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.

  • Act as a link between Product Engineering and Pre-Sales Teams to ensure accurate and timely resolution of technical issues that may arise during the pre-sales process.

  • Assist in the recruitment, assessment, and general management of the Field Activation Officers in assigned territory.

  • Provide Sales Support and/or Professional Services for implementation.

  • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.

  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

  • Forecast and track key account metrics.

  • Build a solid understanding of the FMCG distribution chain, from end to end.

  • Monitor and analyse customer's usage of our product.

  • Work with the Sales team to onboard and integrate new clients and developing existing client relationships.



Experience we think you'll need




  • Strong understanding of digital solutions across Payments, Ordering, Marketing solutions and B2B marketplaces

  • Demonstrated ability to communicate, present and influence all levels, including executive and C-level.

  • Experience in delivering client-focused solutions.

  • Excellent listening, negotiation, and presentation skills

  • Deep digital understanding

  • Keen attention to detail and adherence to deadlines.



Benefits




  • Working with a pioneering provider of eCommerce solutions you will have the opportunity to join an international company who are growing massively, we encourage ambition and creativity.

  • Plus, you will get:

  • First Class Salary

  • 25 days annual leave increasing to 26 days after your first 12 months in the business.

  • Company Equipment



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