• Application Deadline: Fri, 30 Sep 2022 00:00:00 GMT
• Position: Sales & Customer Engagement Officer


• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience 1 year


• Location Lagos


• City Yaba


• Job Field Customer Care  , Sales / Marketing / Retail / Business Development 
  

Responsibilities

• Handle incoming calls or inquiries from prospective customers or clients


• Attract potential customers by answering product and service questions


• Deal and help resolve any customer complaints


• Provide accurate, valid and complete information by using the right methods/tools


• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution


• Keep records of customer interactions, process customer accounts and file documents


• Cross sell other products and services of the company


• Respond to customers’ enquiries via email, live chat, and active social media platforms.


• Credit customers upon payment confirmation.

Requirements

• Interested candidates should possess a Bachelor’s Degree, HND, OND with 1 year of experience.

Salary

N900,000 - N1,100,000 Annually.