Job Description
Our client, a Pan African cloud-based digital service provider with points of contacts in 16 African cities, seeks to hire a Project Manager
Reporting to: Senior Manager, Project Management
Purpose statement
Assist Senior Manager, Project Management in project deliveries, efficiently within an agreed Scope, Time and Budget while managing all stakeholders’ expectations
Principal Accountabilities/Objectives
- Coordinate the installation of network equipment at customer premises or at core network nodes. Prepares and manages project plans and implementation schedules using MS Project, JIIRA,
- Google Sheets and other suitable software. Assist with weekly collation of project management office reports as assigned by the Snr.
- Manager Project Management. Hold regular and stand-up meetings with all stakeholders on project status.
- Produce accurate project reports for customer and internal consumption.
- Control the project implementation process.
- Assist in invoicing according to milestone. Assist with project equipment ordering.
- Escalate project issues timely.
- Communication and Work relationship
INTERNAL
- Sales Managers
- Network Operations Manager
- Field Operations Manager (Lagos, North and South South)
- Finance Department
- Technology Department
- Project Team members and the Customer Success group
EXTERNAL
- Customers
- Installation Accessories Suppliers
- 3rd Party suppliers and Installers
- Original Equipment Manufacturers
Knowledge, Skills, Experience and Competency requirements
SKILLS
Strong background in Project management with experience in the Telecoms industry.
- Organizational management
- Problem solving
- Leadership
- Prioritizing workload of self and others
- Personnel & performance management
- Written and verbal communications
- Contract negotiation skills
EXPERIENCE
- Preferred candidate must have B.Eng/ HND Elect Engineering with PMP/ Prince Agile
- PM/SCRUM certifications as an added advantage. Experience as a project manager in a Telecom environment essential.
- Must have worked in a project management framework
- Satellite /wireless network /Cloud/Software development experience advantageous.
- Management of a team of resources throughout the organization in country and abroad.
- Minimum of 5 years related industry work experience
COMPETENCY
Project Management
- Creates and executes project work plans and revises as appropriate to meet changing needs and requirements. Identifies resources needed and assigns individual responsibilities.
- Manages day-to-day operational aspects of the project team.
- Effectively applies project methodologies and enforces project standards.
- Prepares for engagement reviews and quality assurance procedures.
- Minimizes company exposure and risks on project.
- Ensures project documents are complete, current, and stored appropriately.
- Financial Management
- Understands basic revenue models.
- Understands our pricing model and billing procedures.
- Assures project legal documents are completed and signed.
Business Development
- Identifies business development and "add-on" sales opportunities as they relate to a specific project.
- Leads proposal efforts including completing project scoping.
Communication
- Facilitates team and client meetings effectively.
- Holds regular status meetings with project team.
- Keeps project team well informed of changes within the organization.
- Resolves and/or escalates issues in a timely fashion.
- Understands how to communicate difficult/sensitive information tactfully.
Technical Understanding
- Possesses general understanding in the areas of Telecommunication networks and IP technology
- Cloud Solutions/SDN/NFV/Intelligent Connectivity/AI/Digital Solutions
- Possesses a thorough understanding of our capabilities.
- Maintains awareness of new and emerging technologies and the potential application on client engagements