• Application Deadline: Mon, 10 Feb 2025 00:00:00 GMT
• Position: Customer Care Executive



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 3 - 5 years



• Location Lagos




• City Ikeja




• Job Field Customer Care 
  
  

The Position

• We are looking for Customer Service Executives to support our client relationship by providing appropriate information and responding to complaints.

Job Description

• Promptly and cordially, answer the corporate phone lines within your responsibility area.


• Screen, route and refer calls to the appropriate person or voicemail, in a professional manner.


• Promptly and courteously welcome visitors and provide requested information and/or direct them to the proper person or department.


• Review and reply incoming mails and distribute them in accordance with established corporate procedures.


• Prompt processing and dispatch of outgoing mails for all departments.


• Maintain strict client and program confidentiality.


• Ensure that the reception area is always neat and well organized


• Good knowledge and use of Microsoft office packages.


• Provide general support as directed by supervisor.


• Any other duties as may be assigned to you from time to time by management.

Job Requirements

• Should have a good fashion sense (Female Preferably)


• Minimum of Bachelor’s Degree (Second class Upper).


• Must have had 3-5 years post NYSC Experience, in a similar role


• Must be living on the mainland


• Should be a well-trained and preferably a certified Customer Service Executive


• Prior Experience working with real estate companies will be an added advantage.