Collections Officer at Careers Verified

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
114113
Job Views
75

Job Description






Job Description




  • We are seeking a highly motivated and experienced Collection Officer to join our team.

  • As a Collection Officer, you will be responsible for collecting outstanding debts from customers and ensuring that payments are made on time.



Responsibilities




  • Contact customers via phone, email, or in-person to collect outstanding debts

  • Negotiate payment plans with customers to ensure timely payments

  • Maintain accurate records of customer interactions and payments

  • Meet and exceed monthly collection targets

  • Collaborate with internal teams to resolve customer complaints and issues

  • Perform other duties as assigned by management



Requirements




  • SSCE, OND, HND, or B.Sc in any field

  • Little to no experience in collections or customer service

  • Excellent communication and interpersonal skills

  • Ability to work in a fast-paced environment

  • Strong problem-solving and negotiation skills

  • Proficient in MS Office (Word, Excel, PowerPoint, Outlook)

  • Must reside within Ikeja, Ketu, ojodu, Lagos.



What We Offer




  • Competitive salary of N65,000 per month

  • Opportunity to work with a dynamic and growing company

  • Comprehensive training and support.



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