Regional Retail Coordinator - Ondo at M-KOPA

Job Overview

Location
Lagos, Ondo
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
114130
Job Views
63

Job Description






The main purpose of a Regional Retail Coordinator is to support retail shops, depots and stock points on day-to-day basis on logistics, stock, customer and sales service for smooth running and resolution of issues.



Duties




  • Stock in shops: Mitigate stock shortage occurrence in the region by re-ordering understocked SKUs to individual shops

  • Aged stock: Support FSMs, SEs and shops in aged stock returns and reallocations as well as in reporting lost phones

  • DSR stock holding: Support FSMs, SEs, and shops to ensure all active selling DSRs and new DSRs are holding stock within the min-max levels

  • Phone repairs: Manage the delivery of phones to repair center within SLA and customers pick repaired phones within SLA too

  • Cancellations: Ensure cancellations within the region are closed in time.

  • Resolve issues experienced by shop assistants as they arise

  • Any other tasks assigned by the supervisor



Requirements




  • At least 2 years of working in sales or retail field

  • Proficiency in Microsoft Office with basic MS Excel and MS word knowledge and good reporting skills

  • A good leader with empathy ready to support low-level employees

  • Clear communication on email, telephone, in person.

  • Able to self-manage and take initiative without being micro-managed.

  • At least a college diploma in a business-related field



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