• Application Deadline:
• Position: SME Relationship Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Kwara , Lagos , Oyo




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Job Description

• SME Clients Prospection


• SME Clients Management (Loan, Deposit & Financial services)


• Debt/Recovery Management

Responsibilities

Customer Service Management

Commercial Activities:

• Prospect SME clients in the zone of intervention (markets and commercial areas) by collaborating with the other SME managers


• To introduce Advans La Fayette MFB products and services to target population


• To follow-up the prospects by a regular contact with the identified potential clients


• To propose the new products and services to his/her current clients and associates


• To identify clients’ needs and propose new products/services to the management


• Manage relationship with his/her client and give financial advice

Loan Activities:

• To assist the clients for loan application


• To conduct an accurate loan appraisal and to collect detailed information (personal, business, guaranties) on the field.


• To present the loan request at the Loan committee


• To monitor the loan portfolio and to follow the timely repayment


• To organize recovery actions in case of late repayment


• To maintain a regular contact with clients by organizing visit on the field


• To become a respected and active stakeholder in the intervention zone by spending most of the time on the field and creating a trusty relationship with SME clients

Savings and Deposits Activities:

• To encourage and ensure the SME clients maintain an active deposit account with the bank


• To introduce Advans La Fayette MFB's financial services to target population, follow up on these prospects to create a strong deposit portfolio

Administrative Tasks:

• To keep complete and detailed documentation on each client


• To input and update client data in the CRM and other business tools provide by the company


• To create and update loan applications in the MIS

Organization and Control:

• To prepare a weekly planning with the expected tasks and visits to be done


• To share information and best practices with the other SME Managers


• To report all the issues related to the job with the Branch Manager


• To analyse the client portfolio by using operational reports