Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
114326
Job Views
103

Job Description







  • InEvent is looking for experienced Account Managers who focus on long-term relationships with our customers whilst providing them with innovative solutions on how they can develop their events. If you are a committed, motivated, and positive individual who is looking to join a fast-growing company where you can make a difference, we would like to speak with you!



RESPONSIBILITIES:




  • Responsible for negotiating and converting renewals and upsell deals within the existing client portfolio - this includes regular customer reviews and product demonstrations to showcase new beneficial features suited to individual clients;

  • Ensure excellent product knowledge of all our products and new releases at all times;

  • Work with monthly, quarterly, and annual targets to ensure we hit our target upsell and ACV:

  • Work closely with both the Sales and Customer Success teams to ensure the client journey and touchpoints are smooth and beneficial for all parties.

  • Deliver exceptional customer service to address client needs efficiently.

  • Employ a consultative selling approach to understand and fulfill client requirements.

  • Utilize advanced communication skills to interact with clients at all decision-making levels.

  • Negotiate and close sales deals effectively.

  • Maintain and manage pipelines in CRM systems (experience with HubSpot or Pipedrive is a plus).



PRE-REQUISITES




  • Must have advanced English proficiency;

  • Solid experience working in a B2B sales/account management role, where responsible for renewals and upselling, with key clients being SMEs and Enterprise;

  • Track record of hitting and exceeding monthly, quarterly, and annual targets;

  • Outstanding customer service and sales skills to ensure we respond efficiently to our client needs:

  • Experience with upselling and maximizing account revenue;

  • Advanced communication skills to comfortably and efficiently deal with clients at all decision-making levels;

  • A consultative selling and account management approach;

  • Excellent negotiation and closing skills;

  • Experience of working with and managing pipelines in a CRM - HubSpot or Pipedrive experience is a plus.

  • Experience working in the Events Industry is a plus.



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