Front Desk/Executive Officer at Thinkmint Nigeria

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
114403
Job Views
99

Job Description






Job Summary



The Front Desk/Executive Assistant serves as the first point of contact for visitors, clients, and staff, while providing high-level administrative support to executives. This role is pivotal in ensuring smooth office operations, delivering exceptional customer service, and managing executive schedules and tasks efficiently.



Key Responsibilities: Front Desk Duties



Reception Management




  • Greet and welcome visitors professionally, ensuring a positive first impression.

  • Answer, screen, and direct incoming calls promptly and courteously.

  • Maintain a tidy and organized reception area.



Visitor Coordination




  • Manage visitor logs and issue visitor badges.

  • Notify appropriate staff members of guest arrivals.



Mail and Courier Services




  • Receive, sort, and distribute mail and packages.

  • Coordinate outgoing mail and courier services.



Executive Assistant Duties



Administrative Support




  • Manage and organize executives' calendars, including scheduling appointments, meetings, and travel arrangements.

  • Prepare and edit correspondence, reports, and presentations.

  • Handle confidential information with discretion and professionalism.



Meeting Coordination




  • Organize and coordinate meetings, including booking venues, preparing agendas, and taking minutes.

  • Follow up on action items to ensure completion.



Project Assistance




  • Assist executives with various projects and tasks as required.

  • Conduct research and compile data for reports.



Office Management Support



Supply Management




  • Monitor and order office supplies to ensure the smooth functioning of daily operations.



Event Planning




  • Assist in planning and executing office events, meetings, and conferences.



Policy Adherence




  • Ensure adherence to company policies and procedures in daily operations.



Qualifications and Requirements




  • Education: Bachelor's degree in Business Administration, Office Management, or related field preferred.



Experience:




  • Minimum of 2-3 years of experience in a similar role (front desk or executive assistant).

  • Prior experience in customer service or administrative roles is an advantage.



Skills:




  • Exceptional verbal and written communication skills.

  • Strong organizational and time management abilities.

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

  • Familiarity with office equipment (printers, scanners, etc.).

  • Ability to multitask and prioritize tasks in a fast-paced environment.

  • Strong problem-solving skills and attention to detail.



Key Competencies




  • Professional demeanor and appearance.

  • Customer service orientation.

  • High level of confidentiality and integrity.

  • Adaptability and ability to work under pressure.

  • Team-oriented and collaborative.



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