Job Description
Specific Duties and Responsibilities
- Installing and configuring computer hardware, software, systems, networks, printers and scanners
- Monitoring and maintaining computer systems and networks
- Responding in a timely manner to service issues and requests
- Providing technical support across the company and or group wide (this may be in person or over the phone)
users
- Liaise with internet service provider to make payments and ensure there is uninterrupted internet connection.
- Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.
- Preserve assets, information security and control structures
- Identify problematic areas and implement strategic solutions in time
- Act in alignment with user needs and system functionality to contribute to organizational policy
- Ensure security of data, network access and backup systems
- Any other function as may be assigned by the Group Information Technology Manager
Minimum Educational Qualifications and Work Experience
- First bachelor’s Degree / HND in Computer Science, Information Technology or Computer Engineering.
- Professional certification will be an added advantage
- Minimum of 3 years relevant post-graduation experience.
Minimum Competency and Skills:
Requirements:
Technical:
- Proven experience as Info Tech Officer
- Excellent knowledge of technical management, information analysis and of computer hardware/software systems
- Hands-on experience with computer networks, network administration and network installation
- A keen eye for detail
- An analytical mind with problem-solving skills
Non-Technical:
- Excellent interpersonal skills
- Excellent written, verbal and presentation skills
- Excellent organizational and follow-up skills
- Self-directed and self-motivated