Job Description
Main Function
The Hygiene Officer (Cleaner) is responsible for maintaining the cleanliness, hygiene, and overall upkeep of the Airbnb properties to ensure a pleasant and comfortable guest experience.
Role Responsibilities
Cleaning and Maintenance
- Clean and sanitize all areas, including bedrooms, bathrooms, kitchens, and communal spaces, before and after guest stays.
- Change linens, make beds, and replenish guest supplies such as toiletries, towels, and consumables.
- Perform deep cleaning tasks periodically, such as rug cleaning and window washing.
Inspection and Reporting
- Inspect properties to ensure they meet cleanliness and presentation standards.
- Report any damages, maintenance needs, or missing items to the Business Manager.
Inventory Management
- Maintain stock of cleaning supplies and guest amenities, ensuring timely replenishment.
- Safeguard equipment and report any operational issues.
Health and Safety
- Adhere to health and safety regulations to prevent hazards.
- Ensure cleaning practices align with hygiene protocols and environmental standards.
Competencies/Skills
- Minimum of 1–2 years in a cleaning or housekeeping role, preferably in hospitality.
- Knowledge of cleaning products, equipment, and techniques.
- Attention to detail and commitment to high standards of cleanliness.
- Basic understanding of health and safety protocols.
Behavioural Qualities/Other Competences
- Dependable and hardworking.
- Positive attitude and willingness to take on additional tasks.
- Ability to work independently and manage time effectively.