• Application Deadline: Sun, 31 Jul 2022 00:00:00 GMT
• Position: Cash Collection Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 year


• Location Borno


• Job Field Customer Care 
  

Job Details:

We are looking for a collections officer to assist with the daily collection of cash. The collections officer will contact clients, negotiate payment plans, and ensure payments are made as soon as possible. You may also be required to engage in marketing in new locations.

To ensure success as a collections officer, you should have excellent communication, negotiation, and mathematical skills, as well as attention to detail. 

Collections Officer Responsibilities:

• Opening and approving customers accounts


• Contacting customers and informing them of their overdue bills.


• Advising customers on their payment options and suggesting methods of payments.


• Negotiating suitable payment plans.


• Maintaining customer payment records.


• Accpeting daily cash collections


• lodging customers daily deposits


• Preparing customer financial statements for banks and the state credit department.


• Writing final notice warnings to customers when payments are not being made.


• Responding to customer queries.

Collections Officer Requirements:

• Minimum of HND, Bsc in accounting, business management, or a similar field.


• Previous experience working as a Collections Officer.


• Excellent negotiating skills.


• Good written and verbal communication skills.


• Knowledge of payment plans and accounting procedures.


• Knowledge of office and accounting software.


• Patience and resilience.