• Application Deadline:
• Position: Loss Prevention Officer - Sheraton Lagos Hotel



• Job Type Full Time



• Qualification Secondary School (SSCE)



• Experience



• Location Lagos




• Job Field Security / Intelligence 
  
  

Position Summary

• Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required.


• Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations.


• Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary.


• Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations.


• Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts.


• Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.


• Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.


• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely.


• Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards.


• Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position.


• Read and visually verify information in a variety of formats (e.g., small print).


• Visually inspect tools, equipment, or machines (e.g., to identify defects).


• Enter and locate work-related information using computers and/or point of sale systems.


• Move at a speed required to respond to work situations (e.g., run, walk, jog).


• Stand, sit, or walk for an extended period of time or for an entire work shift.


• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.


• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.


• Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.


• Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.


• Related Work Experience: No related work experience.


• Supervisory Experience: No supervisory experience.


• License or Certification: None