Fragrance Sales Associate at Cececa Ltd

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
114772
Job Views
98

Job Description






Role Description




  • This year, we’re setting bold goals, and we’re looking for a passionate and driven Fragrance Sales Associate to help us achieve them. In this full-time hybrid role based in Lekki, with some work-from-home flexibility, you’ll play a key part in connecting customers with inspiring fragrances and delivering exceptional brand experiences.

  • As a Fragrance Sales Associate, you’ll be responsible for customer communication, consultation, exceptional service, sales activities, implementing effective marketing strategies, and the following:

    • Assist customers with product selection, providing personalized recommendations.

    • Demonstrate product features and usage physically or through virtual consultations.

    • Build relationships with customers to encourage repeat business and loyalty.

    • Achieve sales targets by upselling and cross-selling products across channels.

    • Process orders, online requests, and maintenances accurately.

    • Maintain a clean and organized disposition as a staff

    • Respond to online inquiries via email, chat, or social media.

    • Support e-commerce tasks like updating client listings and managing relationships.

    • Participate in both in-store and remote training sessions.

    • Collaborate with the team to meet overall sales and operational goals.

    • Assist with promotional activities, events and marketing tasks, including social media support.

    • Work five days a week, combining in-office activities with remote customer engagement.





Qualifications




  • Bachelor's degree in Marketing, Business, or related field

  • Communication and Customer Service skills

  • Sales and Training experience

  • Knowledge of Sales & Marketing strategies

  • Experience in scent marketing or related field is a plus

  • Ability to work independently and in a team

  • Mobility is a plus



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