• Application Deadline: Wed, 26 Feb 2025 00:00:00 GMT
• Position: Service Fulfillment Engineer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 years



• Location Abuja




• Job Field ICT / Computer 
  
  

Job Summary

• The Service Fulfillment Engineer is responsible for deploying carrier grade and reliable network infrastructure and services for ipNX enterprise customers in accordance with set SLAs.


• Will be responsible for planning, directing and coordinating activities required to fulfil and support network services to enterprise customers.


• These include the management of existing and development of new network infrastructure and systems, as well as overseeing system & network administration tasks.


• He will also act as the 2nd level contact for customer faults relating to network connectivity & systems by taking ownership of reported customer issues and seeing these problems through to resolution.


• Your Key support responsibility includes researching, diagnosing, troubleshooting, identifying and implementing solutions to resolve all network connectivity & system issues.

Duties and Responsibilities

• Install, configure, optimize and maintain network connectivity infrastructure & systems for the ipNX


• Network as well as for enterprise customers as per agreed set standards and SLAs.


• Safeguard performance, capacity, availability (>99.9%) and quality of the ipNX network by monitoring emerging


• incidents and initiating preventive actions.


• Recommend areas of improvements, product enhancements incl. new platforms, features and services that meets present and future needs of the voice communications business.

Requirements

• B.Sc Computer Science / Computer Engineering / IT Related Disciplines (2.1 Upper Credit Minimum)


• At least 2 years experience within the telecoms space as a Network Communications Engineer


• Understanding of Communications Networks. Cisco network certification is required


• Practical Experience with Network Connectivity Devices (Routers & Switches)


• A good grasp of Wireline & Wireless Installations (Fibre & Ethernet Cabling, IP Planning, RF Planning, Network Design, Installation and Maintenance)


• High Degree of Microsoft Office Suite competence [Bonus: Visio, MSProject].