• Application Deadline:
• Position: Field Recovery Officer



• Job Type Full Time



• Qualification BA/BSc/HND , NCE , OND , Secondary School (SSCE)



• Experience



• Location Edo




• Job Field Customer Care 
  
  

Responsibilities

• Carrying out customer loan work-outs.


• Ensure proper documentation of open loan cases.


• Ensure customers are paying on time in assigned loan portfolio.


• Negotiate with non-paying clients and give them solutions to bring them back on track to repayments through rescheduling.


• Recommend and work with external service providers on portfolio management by escalating repossession cases.


• Customer education to customers on impact on loan non-repayments.


• Supporting the analysis of causes for portfolio deteriorations


• Providing regular portfolio, compliance and routine report to the Loan Recovery Team Leader.


• Restructure loan repayment plan from delinquent clients as per policy and procedure.

Requirements

• B.Sc / NCE / HND / SSCE qualification with 1 - 2 years of experience.