• Application Deadline: Wed, 5 Feb 2025 00:00:00 GMT
• Position: Terminal Manager



• Job Type Full Time



• Qualification BA/BSc/HND , MBA/MSc/MA , OND



• Experience 5 - 11 years



• Location Abia , Abuja , Anambra , Enugu , Imo , Lagos , Rivers




• City Aba , Awka , Onitsha , Owerri , Port Harcourt




• Job Field Logistics 
  
  

Location: Lagos, Utako, Nyanya, Owerri, Aba, Portharcourt, Enugu, Awka, Onitsha, Amichi

Core Responsibilities

• Oversee terminal operations, including passenger services, courier handling, vehicle dispatch, and schedule adherence.


• Supervise staff (drivers, dispatchers, loaders, and customer service) to ensure smooth operations and address concerns.


• Manage ticketing, check-in, baggage handling, and the loading/unloading of packages for efficiency and safety.


• Ensure compliance with safety regulations and legal standards.


• Monitor courier package receipt, storage, dispatch, and tracking to ensure accurate and timely deliveries.


• Optimize terminal expenses, maintain cleanliness, and ensure functionality of facilities.


• Resolve passenger complaints and enhance customer experience.


• Track operational performance and prepare regular reports for senior management.


• Identify and implement process improvements to enhance efficiency.


• Stay informed on industry trends and collaborate across departments for streamlined operations.


• Enforce excellent service delivery in the Hotel according to world-class standards and build customer loyalty.

Candidate Profile

• A BSc or HND from an accredited tertiary institution.


• A minimum of 5 years of post-qualification experience in the passenger transport or courier industry.


• A strong network of clients willing to support and engage with the brand.


• Proactive and equipped with excellent managerial skills.