Job Description
Objective & Summary
- Responsible in complementing the delivery of field related Netcom Services to our clientele in conjunction/collaboration with other field units.
Key Duties & Responsibilities
Delivery of assigned field related works/activities as a managed Service Provider that provides services but not limited to below:
Connectivity Services:
Security Services:
- Enterprise Security Applications
Related to FSE activities:
- Survey
- Installation
- Relocation
- Retrievals
- Preventive and Corrective Maintenance
- echnical assistance to our partners
- Related technical support to our internal and external clients.
- Mandatory Safety-First policy to be adhered to.
- Timely adherence to agreed client schedule.
- Provides real-time updates to Supervisor/HOD on the assigned task from start of assigned activity to completion.
- Ensures that the clientele is well informed of the activity being carried out at the start and acknowledged confirmed completion.
- Submits timely activity reports and forms to FSE supervisor & HOD in line with FSE procedures, workflows, work instructions.
- Ensures that all activities assigned are carried out to the letter.
- Ensure that all activities carried out are according to company defined standards.
Experience, Education and/or Professional Qualifications
- Bachelor’s degree in Electrical/Telecommunications Engineering or its equivalent.
- Preferred inclusive related hands-on experience in the telecoms and ISP
Essential Skills / knowledge / Traits:
- At least 2 years’ experience in the telecom or ISP industry (operations experience).
- Knowledge in Microsoft Office Applications as a tool requirement for creating reports and statistics.
- Basic Engineering knowledge and practice.
- RF engineering/installation knowledge and use of basic measurement equipment and tools.
- Customer oriented/focused in delivering services (field related works)
- Good communications skills (English and native) both oral and written to be able to deliver instructions to internal and external clients.
- Excellent team player.
- Proficient in the use of communication tools for real-time reporting
- Excellent assessment skills.
- Able to use, operate, assess, and interpret gathered data from
- Data Tester
- Spectrum analyzer
- Ground tester
- Multi-meter, Voltage and currentoBW tester
- PC and test applications
Desirable Skills / knowledge / Traits:
- Knowledge in IT related activities.
- Knowledge in basic networking and monitoring.
- Knowledge and experience in basic electrical circuits with hands-on preferred.
- Knowledge in telecom power systems with hands-on preferred.