Field Service Engineer (Rigger) at Netcom Africa

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
115165
Job Views
81

Job Description






Objective & Summary




  • Responsible in complementing the delivery of field related Netcom Services to our clientele in conjunction/collaboration with other field units.



Key Duties & Responsibilities

Delivery of assigned field related works/activities as a managed Service Provider that provides services but not limited to below:

Connectivity Services:




  • Fiber

  • DIA

  • VSAT

  • BIA



Security Services:




  • Enterprise Security Applications



Related to FSE activities:




  • Survey

  • Installation

  • Relocation

  • Retrievals

  • Preventive and Corrective Maintenance

  • echnical assistance to our partners

  • Related technical support to our internal and external clients.

  • Mandatory Safety-First policy to be adhered to.

  • Timely adherence to agreed client schedule.

  • Provides real-time updates to Supervisor/HOD on the assigned task from start of assigned activity to completion.

  • Ensures that the clientele is well informed of the activity being carried out at the start and acknowledged confirmed completion.

  • Submits timely activity reports and forms to FSE supervisor & HOD in line with FSE procedures, workflows, work instructions.

  • Ensures that all activities assigned are carried out to the letter.

  • Ensure that all activities carried out are according to company defined standards.



Experience, Education and/or Professional Qualifications




  • Bachelor’s degree in Electrical/Telecommunications Engineering or its equivalent.

  • Preferred inclusive related hands-on experience in the telecoms and ISP



Essential Skills / knowledge / Traits:




  • At least 2 years’ experience in the telecom or ISP industry (operations experience).

  • Knowledge in Microsoft Office Applications as a tool requirement for creating reports and statistics.

  • Basic Engineering knowledge and practice.

  • RF engineering/installation knowledge and use of basic measurement equipment and tools.

  • Customer oriented/focused in delivering services (field related works)

  • Good communications skills (English and native) both oral and written to be able to deliver instructions to internal and external clients.

  • Excellent team player.

  • Proficient in the use of communication tools for real-time reporting

  • Excellent assessment skills.

  • Able to use, operate, assess, and interpret gathered data from

  • Data Tester

  • Spectrum analyzer

  • Ground tester

  • Multi-meter, Voltage and currentoBW tester

  • PC and test applications



Desirable Skills / knowledge / Traits:




  • Knowledge in IT related activities.

  • Knowledge in basic networking and monitoring.

  • Knowledge and experience in basic electrical circuits with hands-on preferred.

  • Knowledge in telecom power systems with hands-on preferred.



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