Parking Compliance Officer at Halogen Group

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
115175
Job Views
56

Job Description






Job Summary:



We are seeking a Parking Compliance Officer to join our team. The successful candidate will be responsible for managing parking compliance, maintaining order in on-street and off-street parking, and providing excellent customer service.



Key Responsibilities:




  • Assist drivers with parking and collect parking fees

  • Maintain order and safety in parking areas

  • Provide information and answer questions from the public

  • Liaise with customers and stakeholders to ensure efficient use of parking facilities

  • Collect and record data for performance metrics and analysis

  • Ensure compliance with legal and regulatory requirements

  • Observes and reports conditions that might be dangerous to the public

  • Maintain a high level of customer service and professionalism

  • Assist the Supervisors to ensure secure collection of revenue and reconciliation, as necessary.

  • Politely and courteously communicate with clients and other stakeholders.

  • Ensure compliance with legal and regulatory requirements.

  • Be uptodate, and ensure compliance with Health, Safety, and Environment (HSE) rules, regulations and standards.

  • Selftraining and selfdevelopment is encouraged for all staff to improve their performance and ensure adherence to company policies and procedures.

  • May assist in making emergency repairs when conditions warrant them (i.e., change tire, jump start car, etc.).



Requirements:




  • Higher Secondary School Certificate or equivalent

  • Integrity, dedication, and honesty

  • Proven experience in customer facing environment or related role

  • Strong customer service skills and ability to manage customer expectations

  • Safety conscious and aware of potential hazards

  • Ability to work under pressure and meet deadlines

  • Capable of handling cash and operating Microsoft Office software



Working Conditions:




  • Work across all departments within the organization

  • Protect the interests of the company at all times

  • Work in a fastpacked public service environment

  • Be alert and tactful with physical demands commensurate with the position



Salary: N50,000 - N60,000 monthly



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