• Application Deadline: Sun, 31 Jul 2022 00:00:00 GMT
• Position: SME Analyst


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 3 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Responsibilities

• Identify business opportunities and maintaining relationship with existing customers


• Sell loans to SME and Corporate Customers


• Create a robust sales lead generation pipeline


• Conversion of leads to sales


• Meeting sale target


• Develop prospects from current client’s referral leads


• Digital marketing


• Ensure prompt service delivery and maintaining an acceptable turnaround and time


• Advise clients on new products and services


• Receive feedback from clients of financial needs and areas of improvement


• Provide financial advice to clients


• Ensure follow up with clients on repayment, daily coordination of marketing activities


• Give support to team lead and sales supervisors


• Deposit mobilisation

Key Performance Indicators

• Sales: Value of loans sold against budget


• Lead generation: Number of leads generated against target


• Conversion rates against leads generated: Refers to the percentage of leads converted to actual sales


• Group contact achieved: number of proposals submitted against target


• Conversion against proposals submitted: Refers to the percentage of group contact(s) converted to actual group sales


• Customer retention: percentage of cross-sell and renewals against customer base


• Customer Complaints <=1: Refers to the number of complaints received from customer

Requirements

• HND / B.Sc in Social Sciences or any relevant field


• 2 - 3 years experience in selling loans to SME, and Payroll Lending Customers


• Proficient in use of relevant computer applications


• Good data entry/keyboard skills


• Excellent verbal and written communication skills


• Listening skills


• Problem-solving


• Customer service orientation


• Initiative


• Adaptability


• Teamwork


• Stress tolerance


• Ability to multi-task and thorough


• Time management.