Ticketing and Reservation Officer at Aspom Travel Agency

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
4 years ago

Additional Details

Job ID
1153
Job Views
113

Job Description



Location: Lekki, Lagos

 


Job Description



  • Make Reservations / Bookings for Customers, Issuing flight tickets:

  • Make Ticket Booking, Quote Fare, and send directly to Customers or as directed.

  • Arrange Reservations and Routing for Passengers at Request or as directed.

  • Inform Clients of Essential Travel Information, such as Travel Times.

  • Answering questions regarding dates, prices, and availability of flights.

  • Helping passengers and customers with inquiries regarding changes or cancellations; and promoting special offers.

  • Using computer reservations systems to check availability.

  • Determines whether space is available on Travel Dates requested by Customer.

  • Educate and Enlighten Customer on the New and Existing Products of the Company.

  • Follow up on Enquiries and Convert it to Sales.

  • Keep Informed of Business Changes that affect the Ticketing Area.

  • Sell travel products.


Requirements



  • Minimum of a B.Sc / HND qualification.

  • Proficiency in the use of any two of the 3 GDS is a must especially amadeus

  • Minimum of 1 year ticketing experience

  • Strong Analytical skills

  • Certification in Travels and Tourism is a plus

  • Excellent written and verbal communication skills.

  • A positive attitude and a growth mindset.


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