• Application Deadline: Tue, 4 Feb 2025 00:00:00 GMT
• Position: Regional Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• Job Field Administration / Secretarial 
  
  

Responsibilities

• Monitoring and training staff to ensure uniformity in service and presentation across all outlets


• Ensure company is represented correctly and standards are upheld


• Supervising Coordination of daily front and backend operations of all outlets

Staff Coordination:

• Onboarding and training outlet staff


• Establish outlet employees KPIs, schedules and policies


• Ensure staff comply to all health and safety regulations

General Operations:

• Manage all operations to the highest standards


• Design menus with the Creative Director and ensure all outlets are in-line with these menus


• Create reports regarding sales and productivity and give recommendations accordingly.


• Coordinate supplies ordering and delivery for store operations


• Conduct store visits to check on operations and compliance

Customer service:

• Identify customer’s needs and respond proactively to concerns


• Preserve excellent levels of internal and external customer service

Requirements

• Degree in Business admin or Hospitality related fields.


• Management and Financial management skills.


• Restaurant/Service industry formal training.