Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
115485
Job Views
52

Job Description






Responsibilities

The ideal candidate will (but is not limited to):




  • Installation, configuration, and maintenance of the organization’s hardware and software components, including servers, networks and peripherals.

  • Provide Level 1 and 2 technical support to staff and incident management to ensure smooth operations and minimize downtime.

  • Implement and maintain security measures to protect IT systems and data from unauthorized access and cyber threats.

  • Develop and maintain documentation of ICT systems, configurations, and procedures.

  • Monitor and enforce compliance with ICT policies, standards, procedures, and regulatory requirements to govern the use of technology resources and protect company assets.

  • Microsoft 365 and Microsoft Dynamics Business Central Administration to manage user accounts, permissions, and access rights, ensuring compliance with security policies.

  • Perform regular maintenance tasks, backups, and disaster recovery procedures on essential infrastructure components to ensure reliability and performance.

  • Conduct daily company website reviews to ensure functionality, accuracy, and security.

  • Provide seamless IT onboarding and offboarding processes for new and departing employees to ensure access to necessary resources.

  • Engage IT vendors and service providers to procure ICT equipment and services to support specific technology needs and initiatives of the organization.

  • Plan and implement ICT Projects, upgrades, and migrations, ensuring minimal disruption to business operations.

  • Facilitate IT-related training sessions to mentor staff on ICT best practices, enhance staff skills and knowledge in proper use of technology tools.

  • Periodic departmental/unit reports



Qualification and Experience




  • Degree in Information Technology, Computer Science, MIS or a similar field

  • Proven 7 years working experience as an ICT Officer or relevant experience in Manufacturing Industry.

  • Strong technical knowledge of computer hardware, software, and networks.

  • Proficiency in installing, configuring, administering, and troubleshooting ICT systems.

  • Expertise in Microsoft 365 and Microsoft Dynamics Business Central Administration

  • Experience with operating systems.

  • Hands-on experience with computer networks, network configuration and network administration.

  • Ability to manage personnel.



Required Competencies:




  • Experience in manufacturing or related fields preferred.

  • Excellent problem-solving and troubleshooting abilities.

  • Basic shop skills, such as using hand tools.

  • Ability to follow verbal and written instructions.

  • Strong communication and interpersonal skills with a desire to effectively support users and collaborate with other team members.

  • Strong analytical and critical thinking skills.



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