Customer Service Representative - Real Estate at Royal Resource Management (RRM)

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
115623
Job Views
60

Job Description






Description




  • We are seeking a customer-focused and professional Customer Service Representative to handle client interactions and ensure a seamless customer experience. If you have excellent communication skills and a passion for real estate, this role is for you.



Your Role




  • Respond to customer inquiries via phone, email, and in person

  • Provide accurate information about property listings and services

  • Assist clients with inquiries, bookings, and transactions

  • Maintain a professional and friendly relationship with customers

  • Resolve customer complaints efficiently and professionally

  • Work closely with the sales and marketing team to enhance client satisfaction



Who We Need




  • Bachelor’s degree or equivalent experience in customer service or a related field

  • Previous experience in customer service, preferably in real estate

  • Excellent verbal and written communication skills

  • Strong problem-solving and conflict-resolution abilities

  • Ability to work under pressure and manage multiple client interactions

  • Abuja-based candidates preferred



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