Customer Experience and Growth Specialist at Brint School

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
115639
Job Views
59

Job Description






Description 




  • Are you passionate about creating exceptional client experiences and driving growth? Join Brint Online School as our Customer Experience and Growth Specialist!



Key Responsibilities




  • Engage and onboard prospective clients, ensuring a smooth transition from inquiry to enrollment.

  • Monitor and enhance customer service quality, ensuring client satisfaction.

  • Develop strategies to boost retention, upsell services, and re-engage inactive clients.

  • Collaborate with the marketing team to create impactful campaigns and foster client loyalty.

  • Use data-driven insights to recommend and implement strategies for improvement.



What We’re Looking for




  • Strong communication and relationship-building skills.

  • A problem-solving mindset and goal-driven attitude.

  • Minimum of 2 years in customer service, sales, or quality assurance (experience in education or e-learning is a plus).



Why Join Us?




  • Salary: N150,000 monthly.

  • Work remotely with a dynamic team committed to excellence.

  • Opportunity to grow in a rewarding role that impacts online education.

  • Be part of a company dedicated to transforming the learning experience for students worldwide.



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