Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
11565
Job Views
109

Job Description



What You’ll Do



  • Maintain key member accounts

  • Build long-lasting relationships with external contacts and internal departments to create a better member experience

  • Provide support to key members by learning about and satisfying their needs

  • Research, analyze and interpret data from various sources

  • Make cold calls or reach out to members

  • Stay current on company offerings and industry trends

  • Present and demonstrate the value of products and services to prospective members

  • Compile and analyze data to find trends

  • Convert analysis into business insights

  • Support the development of sales strategies

  • Handle member complaints


What You’ll Need



  • Bachelor's Degree in Business, Marketing, or related field

  • Previous experience working in customer experience

  • Comprehensive and current knowledge of industry trends

  • The drive and energy to manage multiple accounts while looking for new opportunities

  • Excellent verbal and written communication skills

  • Ability to understand member needs

  • Strong problem-solving and analytical skills

  • Attention to detail

  • High self-initiative

  • Ability to work in a fast-paced environment


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