• Application Deadline:
• Position: Customer Service Representative



• Job Type Full Time



• Qualification BA/BSc/HND , OND



• Experience 3 years



• Location Lagos




• City Lekki




• Job Field Customer Care 
  
  




• Salary Range ₦50,000 - ₦100,000/month
  
  

Responsibilities

• Converse and convert customers through all our social media platforms including: WhatsApp, Instagram, Twitter, Google Map and any other social platform we are present on.


• Attend to Walk-in and Online customers.


• Provide knowledgeable answers to questions about product, pricing and availability


• Take pictures and videos of our products for marketing to customers


• Do presentation videos of products and how to use


• Keep records of customer interactions, process customer accounts and file documents


• Take the extra mile to engage customers


• Receive and process customer orders


• Generate sales and close Transactions.


• Post on our social media accounts


• Suggest solutions when a product malfunctions.

Qualifications

• At least 3 years of relevant work experience in customer service.


• OND/ HND/ B.Sc in any discipline


• Energetic, happy and playful personality preferable


• Excellent communication and presentation skills


• Excellent phone etiquette and excellent verbal, written, and interpersonal skills


• Track record of over-achieving quota


• Customer orientation and ability to adapt/respond to different types of characters


• Ability to multi-task, organize, and prioritize work


• Proficiency in all social media platforms


• Proficiency in Microsoft Word, Excel

Salary

N70,000 with Company Accommodation

Benefits

• Accommodation is provided in our staff quarters


• HMO after confirmation


• Paid leave

Before applying, please ensure you are comfortable working in an adult toy company and your values align with ours. We have a fun work environment, that ensures everyone enjoys their work while increasing your value.