• Application Deadline: Wed, 5 Feb 2025 00:00:00 GMT
• Position: ICT Engineer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 years



• Location Delta




• City Asaba




• Job Field ICT / Computer 
  
  

Responsibilities

• Responds courteously and efficiently to queries and problems from guests and system users.


• Ensures cleanliness of all data equipment and computer rooms.


• Responsible for smooth functioning and co-ordination of vendors for Guest Internet, Property Management Systems - PMS, Point of Sale - POS, IPTV, Telephony systems and other software vendors.


• Ability to troubleshoot hardware and software problems.


• Responsible for overseeing and handling network configuration, Servers, Workstations, Networking equipment, email accounts, and also support for the underlying server/desktop infrastructure.


• Should be capable of doing Root Cause Analysis on a problem.


• Must know the Network fundamentals, general network setup and device configuration.


• Good knowledge of server hardware, Disk storage technology, I/O devices.


• Skilled in usage of system level profiling tools and network monitoring systems to aid in application performance profiling.


• Knowledge of network infrastructure,


• Wireless networks, network switches, WAN/LAN, domain controller, Active Directory, firewall and VPN applications.


• Background in highly available systems and image capture/management systems.


• Extensive knowledge on Active Directory, Management and Implementations.


• Prepare & Implement Preventive Maintenance Schedule for all IT hardware & Software.


• Manage leadership in the establishment of project scope, technical strategy , cost, budget and staff support requirements with new IT initiatives.


• Prepare Policy & Procedures for the IT Department and for the user department.


• Managing Disaster Recovery Process and ensuring regular daily backup is taken.


• Anti virus setup and day to day support.


• Able to plan, assign and take the report from the IT team.


• Identifies and implements solutions to user challenges and concerns associated with the use of personal computer equipment.


• Ensure that policies and procedure relating to PCI compliance are updated.


• Maintains a system error / progress log book and deals with reported problems.


• Responsible to ensure that IT Audit points are implemented as per relevant Standard operating Procedures.


• Monitors and maintains proper inventory of hardware and software license.


• Is aware of IT Security Policies and ensures implementation through regular staff training.


• Keep updated with latest hotel technology and security risks on a regular basis.


• Able to perform other IT or Systems related task assigned by the management.

Desired Qualifications

• Candidates should possess a Bachelor's Degree / HND qualification.


• Minimum of 2 years work experience.


• He / She must be a self-starter, alert, energetic, responsible and flexible.


• He/She must be a good communicator


• Possession of relevant Certification is an added advantage.