Job Description
About the Role
- We are seeking an experienced and dynamic Centre Manager to lead operations at our facility, ensuring efficiency, profitability, and exceptional service delivery.
- The ideal candidate will be responsible for implementing policies, driving revenue growth, and overseeing daily operations to maintain a high standard of patient-centered care.
Job Responsibilities
- Develop and implement policies and procedures to enhance operational efficiency.
- Supervise employees to ensure smooth workflow, adherence to protocols, and quality service delivery.
- Conduct regular staff meetings to support communication, training, and compliance with health and safety regulations.
- Ensure the facility's Electronic Health Records (EHR) system is used effectively for seamless patient management.
- Oversee scheduling of medical professionals to optimize service delivery.
- Identify and implement initiatives to drive revenue and business growth.
- Develop and execute marketing strategies to attract and retain clients.
- Prepare and follow up on business proposals for client acquisition.
- Foster relationships with clients, partners, and service providers to expand business opportunities.
- Monitor expenses, identify cost-saving opportunities, and ensure cost-effective resource utilization.
- Develop and manage quarterly and annual budgets.
- Oversee the procurement and inventory of medical and office supplies.
- Assist in employee onboarding, documentation, and performance tracking.
- Support HR in compiling reports on absenteeism, leave, and training activities.
- Conduct training programs to enhance operational efficiency and professional development.
- Ensure the security of life and property within the center.
- Monitor compliance with health, safety, and regulatory standards.
- Prepare monthly and quarterly reports on center operations for management review.
Job Qualifications & Experience
- Bachelor’s Degree / HND in Public Health, Business Administration, Public Administration, or a related field.
- Professional certification in a relevant field is an added advantage.
- Minimum 8 years of experience, with at least 4 years in hospital operations management.