• Application Deadline:
• Position: Commercial and Marketing Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Abuja




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Responsibilities

• Identify new markets and business opportunities that will increase hotels revenue.


• Provide room shows to potential clients and entire hotel facility, putting sales skills to optimum performance.


• Engage in strategic marketing of the hotel to both private and public clients.


• Provide the highest quality of service to the customer at all times.


• Come up with marketing strategies that are offline related that will increase the visibility of the hotel.


• Responsible for Corporate and travel agent Room Sales for the hotel.


• Work with the management team to create and implement a sales plan addressing revenue, customers, and the market for the segment.


• Ensure the hotel meets or exceeds monthly occupancy and revenue budget goals.


• Implements all sales & marketing action plans.


• Executes and supports the sales operational aspects of business(e.g. CVGR, writing introduction letters, generating proposal, Corporate Rate application letter, customer correspondence). 


• Able to support hotel service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.


• Work closely with the general Manager to ensure proposed rate negotiations meet the financial needs of the hotels.


• Develop strong relationships with the front office team to ensure continuous working in unity and always striving to achieve the overall goals.


• Build and strengthen relationships with existing and new customers to enable future bookings.


• Develop relationships within the community to strengthen and expand the customer base for sales opportunities.


• Manage and develop relationships with key internal and external stakeholders as well as V.I.P and corporate clients.


• Closely following up on all business leads within a 24-hour response time line to clients.


• Provide positive and aggressive leadership to ensure maximum revenue potential (e.g., set an example with personal booking goals).


• Carry out sales calls to acquire new business and close on business.


• Working on clientele list to ensure that a set target is achieved.


• Implement sales and marketing strategies necessary for attracting clients to patronize the hotel.


• Carry out research and analysis to identify new markets and business opportunities.


• Analyze sales reports and take actions to improve results as appropriate.


• Oversee and ensure the updates of rates and promotions on the hotel website, OTA’s (Online travel agents), GDS, etc. without any rate parity.


• Responsible for the training of sales & marketing staff.


• Work with the management to create promos, loyalty programs & offers and packages based on current market.


• Any other assigned duties to be assigned by the management.