Ticketing Officer at Halogen Group

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
115896
Job Views
51

Job Description






Job Summary:



We are seeking a Ticketing Officer to join our team. The successful candidate will be responsible for managing parking compliance, maintaining order in on-street and off-street parking, and providing excellent customer service.



Key Responsibilities:




  • Assist drivers with parking and collect parking fees

  • Maintain order and safety in parking areas

  • Provide information and answer questions from the public

  • Liaise with customers and stakeholders to ensure efficient use of parking facilities

  • Collect and record data for performance metrics and analysis

  • Ensure compliance with legal and regulatory requirements

  • Maintain a high level of customer service and professionalism



Requirements:



 




  • Higher Secondary School Certificate or equivalent

  • Integrity, dedication, and honesty

  • Proven experience in customer-facing environment or related role

  • Strong customer service skills and ability to manage customer expectations

  • Safety-conscious and aware of potential hazards

  • Ability to work under pressure and meet deadlines

  • Capable of handling cash and operating Microsoft Office software



Working Conditions:



 




  • Work across all departments within the organization

  • Protect the interests of the company at all times

  • Work in a fast-paced public service environment

  • Be alert and tactful with physical demands commensurate with the position



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