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Customer Service Officer (CSO) at Don Quester Consulting Limited
Job Overview
Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago
Additional Details
Job ID
115976
Job Views
50
Job Description
- Application Deadline:
- Position: Customer Service Officer (CSO)
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 2 years
- Location Lagos
- Job Field Customer Care
Job Competency Requirements
- Provide exceptional customer service by addressing inquiries and resolving complaints.
- Assist customers with account-related services and transactions.
- Promote bank products and services to meet customer needs.
- Maintain accurate customer records and reports.
Required Qualifications and Skills
- Bachelor’s Degree in Business Administration or related field.
- 2 years of experience in customer service within the banking sector.
- Excellent communication and interpersonal skills.
- Proficiency in customer relationship management tools.
- Problem-solving and conflict-resolution abilities.
Company Details
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