• Application Deadline:
• Position: Operations Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• Job Field Administration / Secretarial 
  
  

Key Responsibilities

Operations Management:

• Develop and implement operational policies, SOPs, and service standards to ensure seamless execution.


• Oversee staff recruitment, training, and onboarding, ensuring high service quality.


• Monitor and enhance guest experience, service flow, and back-office efficiency.


• Ensure compliance with hospitality regulations and industry best practices.


• Conduct post-opening performance assessments and recommend operational improvements.

Business & Stakeholder Management:

• Collaborate with hospitality investors, property owners, and clients to align operational goals with business objectives.


• Work closely with internal teams to optimize profitability and efficiency.


• Identify new business opportunities, partnerships, and growth strategies.


• Maintain strong relationships with suppliers, vendors, and contractors to ensure cost-effective and high-quality operations.