• Application Deadline:
• Position: Quality Assurance Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 years



• Location Delta




• City Warri




• Job Field Medical / Healthcare 
  
  

Job Summary

• We are looking for a proactive and detail-oriented Quality Assurance Officer to ensure our healthcare services meet the highest standards of excellence and compliance.


• The Quality Assurance Officer will develop, implement, and monitor quality management processes, ensuring continuous improvement across all hospital operations.

Key Responsibilities

• Design and implement quality assurance policies and procedures in line with industry standards.


• Establish and monitor key performance indicators (KPIs) for quality improvement.


• Ensure hospital operations comply with healthcare regulations, accreditation standards, and organizational policies.


• Conduct regular audits and inspections of clinical and administrative processes.


• Investigate and analyze incidents, errors, or near-misses to identify root causes.


• Recommend corrective and preventive actions to mitigate risks.


• Provide training for staff on quality assurance protocols and best practices.


• Promote a culture of quality, safety, and continuous improvement.


• Collect and analyze quality data to identify trends and areas for improvement.


• Prepare detailed reports on quality performance for management review.


• Lead quality improvement projects to enhance patient care and operational efficiency.


• Collaborate with departments to implement innovative solutions for quality enhancement.


• Assist in preparations for accreditation and certification processes.


• Ensure readiness for internal and external quality audits.

Qualifications and Skills

Education:

• Bachelor’s Degree in Healthcare Management or other social sciences related disciplines


• Additional certifications in Quality Management or Patient Safety are an advantage.

Experience:

• Minimum of 2 years of experience in quality assurance or healthcare management.

Skills:

• Knowledge of Quality Assurance Standards


• Audit and Reporting


• Data Analysis and Interpretation


• Process Improvement Techniques


• Excellent communication and interpersonal skills.