• Application Deadline: Thu, 13 Feb 2025 00:00:00 GMT
• Position: Analyst - Products



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 3 - 7 years



• Location Lagos




• City Ikoyi




• Job Field Data, Business Analysis and AI 
  
  

Reports To: Manager - Products

Division: Marketing 

Mission:

• To support the development, enhancement, and management of telecommunication products and services by conducting market research, analyzing data, monitoring product performance, and collaborating with cross-functional teams to deliver innovative solutions that align with organizational objectives and customer needs.

Description:

• Conduct market and competitor analysis to identify opportunities for product growth.


• Assist in the development and launch of new products or services.


• Monitor the performance of existing products and suggest enhancements.


• Develop and maintain product documentation, including product guides and FAQs.


• Collaborate with IT, marketing, and operations to ensure seamless product delivery.


• Manage User Acceptance Testing (UAT) and provide feedback for improvements.


• Support the launch of new products and features by coordinating cross-functional activities.


• Analyze customer feedback to identify pain points and propose solutions.


• Prepare presentations and reports for management and stakeholders.


• Ensure compliance with regulatory and organizational standards.


• Identify and propose innovative solutions to improve product effectiveness and user experience.


• Support the sales team by providing product knowledge and insights.


• Evaluate competitor offerings and recommend strategic product adjustments.


• Collaborate with cross-functional teams to gather requirements for product improvements.


• Stay up-to-date with industry trends and emerging technologies.


• Participate in project management for new products introduced by MTNN.


• Ensure adherence to defined policies, procedures and quality standards as agreed within the department.


• Exhibit flexibility in changing circumstances.

Education:

• First  degree in any related discipline 


• Fluent in English 

Experience:

3-7 years’ experience which includes

• Minimum of 3-5 years in product development, analysis, management, or related fields.


• Proven experience in the telecommunications industry is a plus.


• Strong proficiency in data analytics tools and reporting.


• Knowledge of product lifecycle management and market analysis.