Operations Officer at IRW Nigeria

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
116118
Job Views
48

Job Description






Role Summary




  • As an Operations Officer, your primary responsibility will be to oversee the daily operations of the business, ensuring efficient production, distribution, and customer satisfaction.

  • You will collaborate with cross-functional teams to maintain product quality, streamline processes, and drive operational excellence.

  • Your role is crucial in supporting business growth while upholding high standards of service and operational efficiency.



Responsibilities




  • Coordinate and manage daily production schedules to ensure timely delivery of fresh, high-quality drinks.

  • Oversee inventory levels of raw materials and finished products, ensuring adequate supply to meet customer demands.

  • Monitor and ensure compliance with food safety, quality, and operational standards.

  • Collaborate with sales, marketing, and logistics teams to align operations with business objectives.

  • Identify and implement process improvements to enhance operational efficiency and reduce costs.

  • Maintain accurate records of production activities, inventory, and deliveries.

  • Resolve operational issues and address customer concerns in a timely manner.

  • Conduct regular inspections of equipment and facilities to ensure optimal performance and compliance.

  • Train and supervise team members to maintain a high standard of performance and accountability.

  • Prepare and present operational reports to management, highlighting key metrics and areas for improvement.

  • Handle customer requests.



Requirements




  • Candidates should possess an OND qualification

  • 1-2 years experience in operations, preferably in the FMCG or food and beverage industry.

  • Strong organizational and time management skills.

  • Proficiency in inventory management and operational tools.

  • Excellent problem-solving and decision-making abilities.

  • Knowledge of food safety regulations and quality standards.

  • Strong communication and interpersonal skills.

  • Ability to work in a fast-paced environment and meet deadlines.

  • Proven ability to manage teams and improve operational workflows.



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