• Application Deadline:
• Position: Front Desk Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 3 - 5 years



• Location Lagos




• Job Field Administration / Secretarial 
  
  

Job Summary

• We are looking for a friendly, efficient, and detail-oriented Front Desk Officer to manage our front desk operations, provide exceptional customer service, and ensure a warm welcome to our clients and guests.

Key Responsibilities

• Reception and Welcoming: Welcome clients and visitors, and provide a professional and friendly first impression.


• Communication: Answer and direct phone calls, respond to emails and messages, and communicate with clients, guests, and team members.


• Administrative Tasks: Perform administrative tasks, such as data entry, filing, and record-keeping.


• Customer Service: Provide exceptional customer service, responding to queries, resolving issues, and ensuring client satisfaction.


• Security and Access Control: Monitor and control access to the inner offices.


• Ensure the front desk area is clean and organized.

Requirements

• Minimum Qualification: At least a Bachelor's Degree in Business Administration, Marketing, Social Sciences or any related field


• Proficiency in CRM software and Microsoft Office applications.


• Experience: 3-5 years of experience in a front desk or customer service role, preferably in a real estate company or related organizations.

Skills:

• Excellent communication, interpersonal, and customer service skills.


• Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.


• Proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook.


• Familiarity with customer relationship management (CRM) software and other administrative systems.

Personal Qualities:

• Friendly, approachable, and professional demeanor.


• Ability to maintain confidentiality and handle sensitive information.


• Strong organizational and time management skills.

What We Offer

• Competitive Salary: A competitive salary and benefits package.


• Opportunities for Growth: Opportunities for career growth and professional development.


• Collaborative Work Environment: A collaborative and dynamic work environment.


• Recognition and Rewards: Recognition and rewards for outstanding performance.