• Application Deadline:
• Position: Operations Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• Job Field Administration / Secretarial 
  
  

Responsibilities

• Ensure smooth coordination across departments to deliver exceptional guest experiences.


• Implement and monitor standard operating procedures to maintain operational efficiency.


• Supervise, train, and mentor staff to foster a culture of excellence


• Conduct performance evaluations, identify training needs, and support professional growth.


• Monitor guest feedback to ensure satisfaction and address concerns promptly.


• Implement service improvement strategies based on feedback and industry best practices.


• Develop and manage operational budgets, controlling costs while optimizing resources.


• Oversee procurement and inventory management to ensure resource availability.


• Collaborate with senior management to develop and execute strategic initiatives.


• Identify areas for operational improvement and implement innovative solutions.


• Support business development efforts by enhancing operational capabilities.