General Manager [Supermarket] at Elvaridah

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
116401
Job Views
56

Job Description






Job Description:




  • We are seeking a motivated and experienced General Manager to oversee the daily operations of a Supermarket. The ideal candidate will have 2-3 years of managerial experience in a retail or supermarket environment and will be responsible for driving the operational efficiency, customer satisfaction, and overall performance of the store.



Key Responsibilities:




  • Manage day-to-day operations of the supermarket, ensuring smooth workflow and high standards of service.

  • Oversee staff management, including, training, scheduling, and performance evaluations.

  • Monitor and enforce health and safety standards, ensuring compliance with relevant regulations.

  • Implement and maintain customer service policies to ensure a positive shopping experience.

  • Handle customer complaints and resolve issues in a professional and timely manner.

  • Compiles store performance metrics.

  • Collaborate with senior management to develop strategies for increasing sales and profitability.



Requirements:




  • 2-3 years of experience in a managerial or supervisory role in a retail or supermarket environment.

  • Strong leadership skills and the ability to manage a diverse team.

  • Excellent communication and interpersonal skills.

  • Knowledge of inventory management and store operations.

  • Ability to work under pressure and meet deadlines.

  • Flexible, proactive, and detail-oriented.



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