• Application Deadline: Sat, 15 Feb 2025 00:00:00 GMT
• Position: Front Desk Executive



• Job Type Full Time



• Qualification Secondary School (SSCE)



• Experience 2 - 3 years



• Location Lagos




• City Ikoyi




• Job Field Administration / Secretarial  , Customer Care 
  
  




• Salary Range ₦100,000 - ₦150,000/month
  
  

Job Summary:

• We are seeking a highly organized and customer-focused Front Desk Executive to join our team. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a warm and welcoming experience for our guests and clients.

Key Responsibilities:

• Provide exceptional customer service, responding to guest inquiries and resolving issues in a timely and professional manner


• Manage front desk operations, including checking in/out guests, handling room assignments, and processing payments


• Maintain accurate records and logs of guest interactions, payments, and other front desk activities


• Coordinate with other departments to ensure seamless guest experiences


• Handle guest complaints and concerns, escalating to management as necessary


• Maintain a clean and organized front desk area, adhering to company standards


• Perform other administrative tasks as required

Requirements:

• 2 years of experience in a front desk or customer service role


• Excellent communication and interpersonal skills


• Ability to work effectively in a fast-paced environment


• Strong organizational and time management skills


• Proficiency in [relevant software or systems, e.g., hotel management software]


• High school diploma or equivalent required; degree in Hospitality or related field preferred